Legal Notice

Welcome to Livtero.

This Legal Notice provides important information regarding the ownership, operation, and use of livtero.com.

Livtero is an online home furnishings and lighting store offering decorative pillows, throws, pendant lights, chandeliers, ceiling lighting, and related home products.

We aim to provide clear product information, transparent store policies, and a convenient shopping experience for our customers.

Visitors are expected to use this website responsibly and in accordance with applicable laws.

1. Website Ownership and Business Information

The Livtero website is operated by Guangzhou Tengningzhan Trading Co., Ltd.

The company is responsible for the operation of the online store and its related business activities.

BRAND: Livtero

LEGAL COMPANY NAME: Guangzhou Tengningzhan Trading Co., Ltd.

OWNER / REPRESENTATIVE: Guo Shaolin

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 186 7315 8274

WEBSITE: https://livtero.com

BUSINESS ADDRESS: Room 1004, No. 9 Bixi Street, Gangwan Subdistrict, Nansha District, Guangzhou, Guangdong, China

For questions about our website, products, orders, or business information, customers may contact us using the details provided above.

2. Website Information and Product Descriptions

Livtero makes reasonable efforts to present accurate and useful information about its products and services.

Our website includes product descriptions, photographs, specifications, prices, and available purchasing options to help customers make informed decisions.

For home furnishings and decorative textiles, customers are encouraged to review product dimensions, materials, colors, and care instructions before purchasing.

For lighting products, customers should carefully review electrical specifications, installation requirements, dimensions, and compatibility information.

Product appearance and colors may vary slightly depending on photography, lighting conditions, and individual screen settings.

Although we aim to maintain accurate information, occasional errors or omissions may occur.

We may correct inaccurate information, update product details, or make necessary changes to website content.

Any changes affecting confirmed orders will be handled in accordance with our store policies and applicable customer rights.

3. Intellectual Property

The content displayed on livtero.com, including original website text, graphics, layouts, brand elements, photographs, product descriptions, and other materials, is owned by Livtero, its operating company, or the respective rights holders, or is used with appropriate authorization.

Such materials may be protected by applicable intellectual property laws.

Visitors may access and view website content for personal, non-commercial purposes.

Unauthorized reproduction, distribution, modification, or commercial use of protected content is not permitted without appropriate permission.

Any third-party trademarks, product names, images, or other protected materials remain the property of their respective owners.

We respect intellectual property rights and encourage visitors to use website materials responsibly.

4. Responsible Website Use

Visitors are expected to use Livtero for lawful purposes, including browsing products, reviewing information, and making legitimate purchases.

Users must not engage in activities that may damage, disrupt, or interfere with the normal operation or security of the website.

Prohibited activities include unauthorized access attempts, fraudulent transactions, malicious software distribution, and misuse of website information or customer data.

We may take reasonable measures to protect our website, customers, and legitimate business interests.

Our goal is to maintain an accessible, secure, and straightforward online shopping environment.

5. Third-Party Services and External Links

Livtero may use third-party service providers to support website functionality, payment processing, order fulfillment, shipping, customer communications, and other operational activities.

Our website may also contain links to external websites or resources.

Independent third-party services may operate under their own terms, conditions, and privacy policies.

We encourage visitors to review the relevant policies when interacting with external services.

Livtero does not control the independent content or practices of third-party websites outside our management.

The inclusion of an external link does not necessarily imply an endorsement of the third party or its products and services.

6. Privacy and Personal Information

Livtero recognizes the importance of protecting personal information.

Information collected through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.

Personal information may be used for order processing, shipping arrangements, customer support, website functionality, security, and other purposes described in our Privacy Policy.

Where applicable, customers may have rights to access, correct, delete, or make other requests regarding their personal information.

For more information about our privacy practices, please review our Privacy Policy.

If you have privacy-related questions, you may contact us at [email protected].

7. Website Availability and Limitation of Liability

Livtero aims to provide accurate information and maintain a reliable shopping experience.

However, temporary interruptions, technical issues, maintenance activities, or other circumstances outside our reasonable control may occasionally affect website availability.

We do not guarantee that all website features will operate without interruption at every moment.

To the extent permitted by applicable law, Livtero and its operating company are not responsible for losses arising solely from circumstances beyond their reasonable control.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or restricted.

Customers retain all mandatory rights and remedies available under applicable laws.

Product purchases, deliveries, returns, and refunds remain subject to the relevant store policies and applicable consumer protections.

8. Changes to This Legal Notice

We may revise this Legal Notice when necessary to reflect changes in our website operations, business information, services, or applicable requirements.

Updated information will be made available on this page.

We encourage visitors to review our website policies periodically to remain informed about our business practices and the conditions associated with using our services.

Any changes will be applied in accordance with applicable laws and will not remove mandatory rights relating to existing purchases.

9. Contact and General Inquiries

If you have questions regarding this Legal Notice, our website, product information, or business operations, please contact us using the information below.

CUSTOMER SUPPORT EMAIL: [email protected]

Customer Support Phone: +86 186 7315 8274

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

WEBSITE: https://livtero.com

At Livtero, we value transparency, responsible business practices, and clear communication.

We aim to provide useful information, thoughtful home product selections, and a straightforward shopping experience.

Thank you for visiting Livtero and exploring our home furnishings and lighting collections.

Livtero — Between Texture & Light.